We are always here to help. For queries other than the FAQs below, kindly write to us at [email protected] and we'll be more than happy to assist you further.
Please fill up the online application form here.
You will receive a welcome email with your membership details within 24 hours.
No, only online registration here will be accepted.
No. Membership is complimentary.
This is a lifetime membership but the miles earned are valid for 12 months from the date of accumulation (Jan-Dec).
Yes, membership card is only valid for 5 (five) years.
You will receive a welcome email upon successful registration, with your unique frequent flyer number stated in the email. You may keep this email for reference.
If you forgot to input membership number at the time of reservation then Flight data will not be accumulated.
If you did not receive the registration email, kindly check your junk/spam folder.
Alternatively, please click click here to resend the registration email and kindly verify your account within 48 hours.
Membership number input can only be done at the time of reservation through the official website of Batik Air, Call Center, and the Airport that serves Batik Air flights